Best fit
Who should shortlist this first
- CRM buyers
- Retailers
- Small Businesses
- Insurance teams
Zoho CRM delivers a comprehensive customer relationship management platform with tools for lead generation, sales automation, and multichannel communication.
Pricing
$23 / month
Reviews
4,900+
Founded
1996
Team Size
10,001+ employees
Startup plan: free for up to 10 users
Zoho CRM is a cloud-based platform that brings all your sales, marketing, and customer support activities together. With features like lead and contact management, workflow automation, AI-driven insights, and omnichannel communication, Zoho CRM helps you streamline your operations and engage with customers more effectively. Key Features: Sales Force Automation : Streamlines routine tasks, reducing manual work with automated lead management, deal tracking, and customer interaction.
Canvas Design Studio : Customizes the CRM interface to your needs using a simple drag-and-drop editor, offering tailored views and templates. Omnichannel Communication : Supports email, social media, telephony, and customer portals to manage interactions in real time across all platforms. Analytics & Reporting : Access in-depth reports, dashboards, and predictive analytics to track sales trends, team performance, and forecast future sales. AI-Powered Assistant (Zia) : Helps predict lead success, automate tasks, and analyze sales patterns, detect anomalies, and more.
Who's It For? Zoho CRM is ideal for mid-scale to large businesses, providing flexible and scalable solutions to meet various needs. It also caters to a wide range of industries, such as banking, high-tech, retail, and transportation.
$23 / month
Zoho CRM offers four pricing plans.
Standard plan for $14 per month.
Professional plan for $23 per month.
Enterprise plan for $40 per month.
Ultimate plan for $52 per month.
A free trial is available for all plans, no credit card required.
Best fit
Buyer teams
Commercials
Pricing
$23 / month
Reviews
4,900+
Founded
1996
Team Size
10,001+ employees
Procurement
Ecosystem
Alternatives
Trust
Executive scan
Zoho CRM is a crm product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
What makes the profile stronger after a vendor claims it?
Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.