Best fit
Who should shortlist this first
- Video Conferencing buyers
- Consultants
- Educational Institutions
- Nonprofits
- Education teams
- Energy & Utilities teams
Zoom is a video communications platform providing video meetings, team chat, phone, webinars, and virtual events for businesses and individuals.
Pricing
$0-22 / user / month
Reviews
10,000+
Founded
2011
Team Size
5,001-10,000 employees
Current Deal
20% off Enterprise plan for annual commitment
About Zoom
Zoom is a unified communications platform centered on video conferencing that has expanded to include team chat, cloud phone, webinars, virtual events, contact center, and Zoom Rooms for conference room hardware. It serves individuals, small businesses, and enterprises.
Core capabilities include HD video meetings with up to 1,000 participants, screen sharing, virtual backgrounds, breakout rooms, meeting recording with cloud storage, live transcription, and AI Companion for meeting summaries and smart scheduling.
Zoom differentiates itself with its reliability, ease of use, and the way it has expanded from video meetings into a full unified communications platform. The AI Companion is included at no additional cost on paid plans, providing meeting summaries, chat compose, and email drafting.
The platform integrates with hundreds of business tools and is available on all major platforms including web, desktop, mobile, and dedicated hardware.
Pricing
$0-22 / user / month
Basic: Free - 100 participants, 40-minute group meetings
Pro: $13.33/user/month (annual) - 30-hour meetings, 5GB cloud storage
Business: $18.33/user/month (annual) - 300 participants, SSO
Business Plus: $22.49/user/month (annual) - Phone, translated captions
Enterprise: Custom pricing - 1,000 participants, unlimited storage
Buyer Fit & Commercial Snapshot
Buyer teams
Common buyer roles
- Consultants
- Educational Institutions
- Nonprofits
- Technologists & IT Teams
- Includes Mobile App
- Desktop App
Commercials
Commercial snapshot
Pricing
$0-22 / user / month
Reviews
10,000+
Founded
2011
Team Size
5,001-10,000 employees
Procurement
Questions to answer before purchase
- Confirm security, access controls, and onboarding ownership directly with the vendor.
- Validate how $0-22 / user / month pricing scales as usage grows.
- Review website and support resources before procurement review.
- Compare the current deal terms against standard packaging and renewal structure.
Buyer-fit and commercial detail available
Create an account to unlock shortlist guidance, commercial context, and procurement notes for Zoom.
Stack Fit, Alternatives & Trust
Ecosystem
Commonly evaluated with
PrometheusLinearVercelDatabricks MLIncludes Mobile AppDesktop AppAI-PoweredEnterprise-Ready
Alternatives
Other products buyers may compare
- Slack
- Google Meet
- GoTo Meeting
- WebEx
- Jitsi Meet
- Fathom
- StreamYard
Trust
Signals available today
- Users consistently praise Zoom for reliability and ease of joining meetings. The AI Companion features included in paid plans add value for note-taking and follow-ups. Some note that the free tier's 40-minute limit pushes small teams to paid plans.
- LinkedIn company profile available
- Profile refreshed Mar 25, 2026
- Public profile launched Mar 25, 2026
Executive scan
Summary and what a claimed profile unlocks
Zoom is a video conferencing product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
What makes the profile stronger after a vendor claims it?
Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.
Deeper stack and trust research available
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Case Studies
Enterprise deployment at scale
A mid-market company implemented Zoom across 3 departments, reducing operational overhead and consolidating their workflow into a single platform...
ROI within first quarter
After switching to Zoom, the team reported measurable improvements in efficiency and a positive return on investment within 90 days...
Case studies available
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Notable Customers
- NASA
- Capital One
- Nasdaq
- Oracle
- Red Bull
Named customer proof available
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