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Wix AnswersVerified

Customer support platform from Wix with ticketing, knowledge base, and call center capabilities in a unified interface.

Pricing

$24+ / seat / month

Founded

2017

Team size

5,001-10,000 employees

Headquarters

Tel Aviv, Israel

At a glance

Pricing model

Per seat

Try before you buy

About Wix Answers

Wix Answers is a unified customer-support help-desk platform combining a knowledge base, ticketing, live chat, callback and a built-in call center in one workspace. It adds automation, custom workflows, internal knowledge management and reporting, with out-of-the-box integrations to tools like Salesforce, HubSpot, Jira, Slack and Zapier. It targets support teams that want multichannel service and self-service deflection from a single agent console.

Pricing

$24+ / seat / monthPer seat

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Per seat

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections