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Security & compliance
The vendor hasn’t added security or compliance details yet.
Customer support platform from Wix with ticketing, knowledge base, and call center capabilities in a unified interface.
Pricing
From $24 / seat / mo
Founded
2017
Team size
5,001-10,000 employees
Headquarters
Tel Aviv, Israel
At a glance
Pricing model
Per seat
Try before you buy
Free trial
About Wix Answers
Wix Answers is a unified customer-support help-desk platform combining a knowledge base, ticketing, live chat, callback and a built-in call center in one workspace. It adds automation, custom workflows, internal knowledge management and reporting, with out-of-the-box integrations to tools like Salesforce, HubSpot, Jira, Slack and Zapier. It targets support teams that want multichannel service and self-service deflection from a single agent console.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Wix Answers
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