Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Customer experience and feedback platform with multi-channel survey orchestration.
Pricing
Custom quote
Founded
2018
Team size
11-50 employees
Headquarters
Zurich, Switzerland
About Octopus CX
Octopus CX is an AI platform for customer operations that unifies digital channels (WhatsApp, email, web chat, voice) into a single agent inbox and automates service, sales and operational workflows with context-aware AI agents. It connects natively to SAP, Oracle, Salesforce, Zoho and other systems to read real-time ERP/CRM data and execute processes like quotes, orders and tickets. It is aimed at enterprises automating high-volume customer service and back-office operations.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
