Trust
Security & compliance
SOC 2HIPAAGDPRISO 27001CCPAPCI DSS
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
AI-first customer service platform that automatically resolves support tickets across email, chat, and social media.
Pricing
Custom quote
Founded
2015
Team size
51-200 employees
Headquarters
San Francisco, CA
At a glance
Best for
Enterprise (1,000+), Mid-market (201-1,000)
Pricing model
Custom quote
Integrates with
Contact center platformsAgent desksCRM systemsTicketing systemsTelephony systems+5
Security
SOC 2HIPAAGDPRISO 27001CCPAPCI DSS
About Netomi
Netomi is an enterprise agentic-AI customer-service platform that automates and resolves support conversations across email, chat, messaging, and voice while integrating with CRM and knowledge systems. It targets large brands wanting to deflect high volumes of support tickets with AI agents. Pricing is quote-only and typically tied to resolution volume or outcomes.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Enterprise (1,000+)Mid-market (201-1,000)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Netomi
Netomi doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Netomi and Cubbie routes it to the vendor and our procurement team.
