Trust
Security & compliance
No certifications listed yet.
SLA uptime target: 99.99%
Security review turnaround: Not specified
DPA available: Not specified
ITSM software with ITIL-aligned workflows and customer engagement tools helping organizations deliver measurable improvements in service quality.
Pricing
Custom quote
Founded
1989
Team size
11-50 employees
Headquarters
Cheltenham, UK
Product Preview
Preview from marval.co.uk
At a glance
Best for
Technologists & IT Teams, VP Engineering
Pricing model
Custom quote
About Marval
Marval MSM is an ITIL-aligned IT service management (ITSM) and enterprise service management platform available as SaaS or on-premise. It provides incident, problem, change, service-level, asset and knowledge management, plus a service catalog and integrations with business apps. It targets IT and service teams in mid-to-large organizations standardizing service delivery.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Marval
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