Best fit
Who should shortlist this first
- Business Operations buyers
ManageEngine offers a comprehensive suite of IT management tools covering service desk, network monitoring, endpoint management, and security, designed to be affordable for organizations of all sizes.
Pricing
$13-67 / technician / month
Reviews
4,000+
Founded
1996
Team Size
5,001-10,000 employees
Free edition available for 5 technicians
ManageEngine, a division of Zoho Corporation, provides over 120 IT management products that cover the full spectrum of IT operations. Products span IT service management, unified endpoint management, network monitoring, Active Directory management, and IT security.
ServiceDesk Plus, the flagship ITSM product, provides ITIL-ready service desk capabilities including incident management, asset management, CMDB, and change management. It is available in cloud and on-premise editions.
The product portfolio is designed to be affordable and accessible to organizations that may not have the budget for enterprise-grade platforms like ServiceNow or BMC. ManageEngine products can be purchased individually or as integrated bundles.
Each product provides deep functionality in its domain while integrating with other ManageEngine tools for unified IT management visibility.
$13-67 / technician / month
ServiceDesk Plus Standard: Starting at $13/technician/month
ServiceDesk Plus Professional: Starting at $27/technician/month
ServiceDesk Plus Enterprise: Starting at $67/technician/month
Most products offer free editions for limited use.
Best fit
Buyer teams
Commercials
Pricing
$13-67 / technician / month
Reviews
4,000+
Founded
1996
Team Size
5,001-10,000 employees
Procurement
Ecosystem
Alternatives
Trust
Executive scan
ManageEngine is a business operations product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
What makes the profile stronger after a vendor claims it?
Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.