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Cloud contact center with predictive dialer, ACD, multichannel, speech analytics, and workforce optimization.

Pricing

From $65 / seat / mo

Founded

2000

Team size

201-500 employees

Headquarters

San Francisco, CA

At a glance

Best for

Operations Manager, VP Customer Success

Pricing model

Per seat

About LiveVox

LiveVox (acquired by NICE in 2024) is a cloud contact-center platform combining omnichannel communications, a multichannel dialer/campaign management, CRM, and AI-driven agent and self-service tools. It is used heavily in collections and outbound-heavy contact centers for compliant dialing, blended inbound/outbound handling, and analytics. Pricing is per-seat with usage components and enterprise minimums, quoted per deployment.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Per seat

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections