Trust
Security & compliance
SOC 2ISO 27001PCI DSSHIPAACCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Digital customer interaction platform for insurance companies with co-browsing, messaging, and video.
Pricing
Custom quote
Founded
2012
Team size
201-500 employees
Headquarters
New York, NY
Preview from glia.com
At a glance
Pricing model
Custom quote
Security
SOC 2ISO 27001PCI DSSHIPAACCPA
About Glia
Glia is an AI-powered customer interaction platform built primarily for banks, credit unions, and insurers. Its ChannelLess architecture unifies AI agents and human reps across voice, chat, video, and digital channels, with capabilities like co-browsing, screen sharing, and virtual assistants to modernize contact-center and digital customer service. It is aimed at regulated financial-services organizations that want to consolidate fragmented support channels into a single platform.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Glia
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