VICIdialFree open source
AVOXIFrom $7.99 / mo
AvayaFrom $35 / seat / mo
LunaSoftUnder $50/month
Enghouse InteractiveFrom $65 / seat / mo
CommPeakFrom $75 / mo
Cresta$150,000 / yr
Contact center and communications software for telecom operators and enterprises with IVR, recording, and quality management.
Pricing
From $65 / seat / mo
Founded
1984
Team size
1,001-5,000 employees
Headquarters
Markham, Canada
About Enghouse Interactive
Enghouse Interactive provides contact center and customer-interaction software for omnichannel management across voice, email, chat, and other channels. Its portfolio includes ACD/routing, IVR, self-service, quality management, and analytics, available in cloud and on-premise deployments. It targets enterprises and mid-market organizations running customer service and support operations that need scalable, modular contact-center capabilities.
What Contact Center Software costs
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Pricing
Commercial model
Pricing model: Per seat
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
