Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
AI-powered customer service automation for e-commerce brands resolving common support queries automatically.
Pricing
Custom quote
Founded
2014
Team size
11-50 employees
Headquarters
London, UK
Preview from digitalgenius.com
At a glance
Best for
Head of Support
Pricing model
Custom quote
About DigitalGenius
DigitalGenius is an AI customer-service platform built specifically for ecommerce and retail brands. It combines conversational AI, visual AI (image recognition for product issues) and deep integrations with carriers, ERPs and warehouses to resolve support tickets end to end - handling order status, returns, refunds and WISMO automatically. It targets established online retailers wanting to automate high-volume support with operational, action-taking AI.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
DigitalGenius
DigitalGenius doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for DigitalGenius and Cubbie routes it to the vendor and our procurement team.