Vendor 1
TextlineCustomer Support
Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams.
$20+ / user / monthPriceNo reviewsRating2015Founded
Textline vs Upscope
Vendor decision canvas
Vendor 2
UpscopeCustomer Support
No-download interactive co-browsing for sales and customer support teams.
No reviewsRating2016Founded
Carry this decision forward
Textline + Upscope can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Textline Customer Support Business texting software built for teams | Vendor 2 Upscope Customer Support Next Generation Cobrowsing Solutions | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Customer Support |
| What it is | Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams. | No-download interactive co-browsing for sales and customer support teams. |
| Pricing | ||
| Price | $20+ / user / month | Not available |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan, Free trial | No free plan, Free trial |
| Company | ||
| Founded | 2015 | 2016 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Los Angeles, CA | London, UK |
Where these sit in Customer Support
- Textline$20 / month
- Customer Support median$27.5 / month
Typical monthly range: $9.25–$48 per seat. 28% are priced on request.
See the whole Customer Support market