Vendor 1
TalkdeskContact Center as a Service
Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions.
No reviewsRating2011Founded
Talkdesk vs Thrio
Vendor decision canvas
Vendor 2
ThrioContact Center as a Service
Integrated cloud CCaaS with outbound, inbound, and AI capabilities.
Contact salesPriceNo reviewsRating2017Founded
Carry this decision forward
Talkdesk + Thrio can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Talkdesk Contact Center as a Service AI-powered contact center platform. | Vendor 2 Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Contact Center as a Service |
| What it is | Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions. | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. |
| Pricing | ||
| Price | Not available | Contact sales |
| Pricing model | Per seat | Usage-based |
| Free options | Free plan, Free trial | No free plan, No free trial |
| Company | ||
| Founded | 2011 | 2017 |
| Team size | 1001-5000 employees | 51-100 employees |
| Headquarters | San Francisco, California | Miami, FL |
| Featured clients | IBM, Trivago, Acxiom | Not available |
