Talkdesk vs Thrio
TalkdeskContact Center as a Service
ThrioContact Center as a Service
CustomPublished price
Talkdesk Contact Center as a Service AI-powered contact center platform. | Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Contact Center as a Service |
| What it is | Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions. | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. |
| Pricing | ||
| Published price | Digital Essentials: $85/user/month Leader Essentials: $105/user/month Elite: $165/user/month | Custom Thrio does not publish per-agent pricing; it offers multiple usage-based models quoted per customer. Thrio's AI-powered CCaaS is now offered through Nextiva (thrio.com resolves to… |
| Pricing model | Per seat | Usage-based |
| Free options | Free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2017 |
| Team size | 1001-5000 employees | 51-100 employees |
| Headquarters | San Francisco, California | Miami, FL |
| Featured clients | IBM, Trivago, Acxiom | Not available |