InMoment vs Lexalytics
InMomentVoice of Customer Platforms
CustomPublished price
LexalyticsText Analytics
From $10,000 / yrPublished price
InMoment Voice of Customer Platforms Experience improvement platform. | Lexalytics Text Analytics Transform Complex Text Documents into Data, Insights, & Value | |
|---|---|---|
| Overview | ||
| Category | Voice of Customer Platforms | Text Analytics |
| What it is | InMoment provides an XI Platform for customer and employee experience with feedback collection, text analytics, and action planning. | Text analytics and NLP platform for sentiment analysis, entity extraction, and theme detection from unstructured text. |
| Pricing | ||
| Published price | Custom No public list price; quoted by scope, channels, and modules. Third-party procurement data (Vendr) reports an average spend near $10,000/yr for smaller deployments, with mid-marke… | From $10,000 / yr Basic Cloud Analytics tier reported from ~$10,000/yr (sentiment, entity recognition, basic themes); the Configurable NLP Platform from ~$40,000/yr for custom models. Now an InMome… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2002 | 2004 |
| Team size | 1001-5000 employees | 51-200 employees |
| Headquarters | Salt Lake City, Utah | Amherst, MA |
| Featured clients | Foot Locker, Pizza Hut, Hooters | Not available |