Hornbill vs USU
HornbillITSM Process Automation
From $55 / seat / moPublished price
USUAI Knowledge Management
CustomPublished price
Hornbill ITSM Process Automation Making life at work better | USU AI Knowledge Management Optimize IT and Elevate Service | |
|---|---|---|
| Overview | ||
| Category | ITSM Process Automation | AI Knowledge Management |
| What it is | Collaborative IT service management platform with codeless process automation and enterprise service management beyond IT. | Knowledge management, SAM and ITSM solutions for enterprises |
| Pricing | ||
| Published price | From $55 / seat / mo Per-user subscription with a 10-user minimum and volume discounts; free implementation. Historical published pricing was around GBP 42.50/user/mo (~$55). Current rates are quote-b… | Custom USU does not publish list prices; a free trial is offered but no free version. TrustRadius lists USU IT Service Management at $76 per agent per month; one source also cites a Basi… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1995 | 1977 |
| Team size | 51-200 employees | 501-1000 employees |
| Headquarters | Ruislip, UK | Moeglingen, Germany |