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Hornbill vs SymphonyAI ITSM

Hornbill logo
HornbillITSM Process Automation
From $55 / seat / moPublished price
SymphonyAI ITSM logo
SymphonyAI ITSMITSM Process Automation
CustomPublished price
Hornbill logo
Hornbill
ITSM Process Automation

Making life at work better

SymphonyAI ITSM logo
SymphonyAI ITSM
ITSM Process Automation

AI-driven IT service management platform using predictive intelligence and automation to improve service delivery and reduce resolution times.

Overview
CategoryITSM Process AutomationITSM Process Automation
What it isCollaborative IT service management platform with codeless process automation and enterprise service management beyond IT.AI-driven IT service management platform using predictive intelligence and automation to improve service delivery and reduce resolution times.
Pricing
Published priceFrom $55 / seat / mo
Per-user subscription with a 10-user minimum and volume discounts; free implementation. Historical published pricing was around GBP 42.50/user/mo (~$55). Current rates are quote-b…
Custom
Quote-only, subscription pricing scoped by number of users, modules and support. Flexible licensing from Named Analyst to Concurrent. Positioned as more cost-effective than Servic…
Pricing modelPer seatPer seat
Free optionsNo free plan · Free trialNo free plan · No free trial
Deal on CubbieNone right nowNone right now
Company
Founded19952017
Team size51-200 employees1001-5000 employees
HeadquartersRuislip, UKPalo Alto, CA

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