Hiver vs Issuetrak
HiverHelp Desk & Ticketing
IssuetrakHelp Desk & Ticketing
Starts at $26/agent/moPublished price
Hiver Help Desk & Ticketing The simplest helpdesk for teams on Google Workspace. | Issuetrak Help Desk & Ticketing Track every issue. Answer every request. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking. | Issue tracking and help desk software for customer support, internal IT, and complaint management. |
| Pricing | ||
| Published price | Free: $0 - Basic shared inbox Lite: $19/user/month Growth: $29/user/month Pro: $49/user/month | Starts at $26/agent/mo |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | No free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 1992 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Bangalore, India | Virginia Beach, VA |
| Featured clients | Flexport, Vacasa, Oxford | Not available |
Where these sit in Help Desk & Ticketing
- Hiver$228
- Issuetrak$312
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request.
See the whole Help Desk & Ticketing market