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Hiver vs Issuetrak

People
HiverHelp Desk & Ticketing
IssuetrakHelp Desk & Ticketing
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PriceHelp Desk & Ticketing median $25
Published entry price
$26+per agent / month

Help Desk & Ticketing

Annual estimate10 people, entry price
$3,120+
10 people
Offer
No offer right now
No offer right now
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Help Desk & Ticketing

Overview
Focus
Help Desk & Ticketing
Help Desk & Ticketing
Product
Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking.
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Headquarters
Bangalore, India
Virginia Beach, Virginia
Company size
201-500 employees
51-200 employees
Founded
2011
1992
Pricing details
Plan
Published entry price
Published rate
$26+ / agent / month
Billable seats
10
Free options
Free plan, Free trial
Pricing source
Source updated
Nov 2, 2026
Nov 2, 2026

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Help Desk & Ticketing