Freshchat vs Yac
FreshchatLive Chat
YacCommunication & Collab
Freshchat Live Chat Modern messaging for customer engagement. | Yac Communication & Collab Async voice messaging for teams. | |
|---|---|---|
| Overview | ||
| Category | Live Chat | Communication & Collab |
| What it is | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. | Yac is an asynchronous voice and video messaging platform for remote teams, replacing unnecessary meetings with recorded messages. |
| Pricing | ||
| Published price | Contact Freshchat for detailed pricing information. Plans typically scale based on team size and usage requirements. | Free: $0 - Basic messaging Pro: $5/user/month - Transcription, analytics Business: $10/user/month - SSO, admin controls |
| Pricing model | Not available | Tiered plans |
| Free options | Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2019 |
| Team size | 5,001-10,000 employees | 11-50 employees |
| Headquarters | San Mateo, California | Miami, Florida |
| Featured clients | PhonePe, MakeMyTrip, Klarna | Remote teams |