Freshchat vs Rocket.Chat
FreshchatLive Chat
Rocket.ChatCommunication & Collab
Freshchat Live Chat Modern messaging for customer engagement. | Rocket.Chat Communication & Collab Communication that puts data privacy first. | |
|---|---|---|
| Overview | ||
| Category | Live Chat | Communication & Collab |
| What it is | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. | Rocket.Chat is an open-source team communication platform that can be self-hosted for organizations requiring data sovereignty and privacy control. |
| Pricing | ||
| Published price | Contact Freshchat for detailed pricing information. Plans typically scale based on team size and usage requirements. | Community: Free - Self-hosted open source Pro: $4/user/month - Cloud or self-hosted Enterprise: $7/user/month - Advanced security |
| Pricing model | Not available | Custom quote |
| Free options | Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2015 |
| Team size | 5,001-10,000 employees | 201-500 employees |
| Headquarters | San Mateo, California | Porto Alegre, Brazil |
| Featured clients | PhonePe, MakeMyTrip, Klarna | US Navy, Deutsche Bahn |