Freshchat vs Mattermost
FreshchatLive Chat
MattermostCommunication & Collab
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Freshchat | Mattermost | |
|---|---|---|
| Overview | ||
| Tagline | Modern messaging for customer engagement. | Secure collaboration for technical teams. |
| Description | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. | Mattermost is a self-hosted collaboration platform for DevOps and technical teams providing messaging, playbooks, and boards with full data control. |
| Category | Live Chat | Communication & Collab |
| Company | ||
| Founded | 2010 | 2015 |
| Team size | 5,001-10,000 employees | 201-500 employees |
| Headquarters | San Mateo, California | Palo Alto, California |
| Featured clients | PhonePe, MakeMyTrip, Klarna | US Department of Defense, Samsung |