Freshchat vs Helprace
FreshchatLive Chat
HelpraceHelp & Customer Support
Starts at $9/agent/moPublished price
Freshchat Live Chat Modern messaging for customer engagement. | Helprace Help & Customer Support Capable Teams & Happy Customers | |
|---|---|---|
| Overview | ||
| Category | Live Chat | Help & Customer Support |
| What it is | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. | Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams. |
| Pricing | ||
| Published price | Contact Freshchat for detailed pricing information. Plans typically scale based on team size and usage requirements. | Starts at $9/agent/mo |
| Pricing model | Not available | Per seat |
| Free options | Free trial | Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2012 |
| Team size | 5,001-10,000 employees | 1-10 employees |
| Headquarters | San Mateo, California | Remote |
| Featured clients | PhonePe, MakeMyTrip, Klarna | Not available |