Freshchat vs HelpCrunch
FreshchatLive Chat
HelpCrunchLive Chat
From $15 / seat / moPublished price
Freshchat Live Chat Modern messaging for customer engagement. | HelpCrunch Live Chat Customer service software that covers all your business needs | |
|---|---|---|
| Overview | ||
| Category | Live Chat | Live Chat |
| What it is | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. | Customer communication platform combining live chat, email, and knowledge base. |
| Pricing | ||
| Published price | Contact Freshchat for detailed pricing information. Plans typically scale based on team size and usage requirements. | From $15 / seat / mo Basic $15/team member/mo (live chat, knowledge base, AI shared inbox); Pro $25/team member/mo (adds AI agents and included AI conversations); Unlimited $620/mo flat. Annual billin… |
| Pricing model | Not available | Per seat |
| Free options | Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2016 |
| Team size | 5,001-10,000 employees | 11-50 employees |
| Headquarters | San Mateo, California | Kyiv, Ukraine |
| Featured clients | PhonePe, MakeMyTrip, Klarna | Not available |