Five9 vs Talkdesk
Five9Contact Center as a Service
TalkdeskContact Center as a Service
Five9 Contact Center as a Service Intelligent cloud contact center. | Talkdesk Contact Center as a Service AI-powered contact center platform. | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Contact Center as a Service |
| What it is | Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics. | Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions. |
| Pricing | ||
| Published price | Digital: $119/user/month Core: $119/user/month Premium: $169/user/month Ultimate: $229/user/month | Digital Essentials: $85/user/month Leader Essentials: $105/user/month Elite: $165/user/month |
| Pricing model | Tiered plans | Per seat |
| Free options | No free plan | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2011 |
| Team size | 1001-5000 employees | 1001-5000 employees |
| Headquarters | San Ramon, California | San Francisco, California |
| Featured clients | Under Armour, DoorDash, Lululemon | IBM, Trivago, Acxiom |