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Desk365 vs Hiver

People
Desk365Help Desk & Ticketing
HiverHelp Desk & Ticketing
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PriceHelp Desk & Ticketing median $25
Published entry price
$12+per agent / month

Help Desk & Ticketing

Annual estimate10 people, entry price
$1,440+
10 people
Offer
No offer right now
No offer right now
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Help Desk & Ticketing

Overview
Focus
Help Desk & Ticketing
Help Desk & Ticketing
Product
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking.
Headquarters
Sunnyvale, California
Bangalore, India
Company size
11-50 employees
201-500 employees
Founded
2021
2011
Pricing details
Plan
Published entry price
Published rate
$12+ / agent / month
Billable seats
10
Free options
Free plan, Free trial
Free plan, Free trial
Pricing source
Source updated
Nov 1, 2026
Nov 3, 2026

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Help Desk & Ticketing