Customerly vs Parloa
CustomerlyCustomer Lifecycle Management
ParloaAI Customer Service Agents
CustomPublished price
Customerly Customer Lifecycle Management The AI agent that actually resolves tickets | Parloa AI Customer Service Agents Unhold your customers; hold onto loyalty. | |
|---|---|---|
| Overview | ||
| Category | Customer Lifecycle Management | AI Customer Service Agents |
| What it is | Customer lifecycle platform combining live chat, email marketing, surveys, and in-app messaging for SaaS and e-commerce. | AI-first contact center platform with conversational AI agents for phone and chat customer interactions. |
| Pricing | ||
| Published price | Not published | Custom Enterprise sales only; no published pricing. Third-party estimates put minimum deployments around $300,000/year. Cost scales with conversation volume, channels, integrations, cont… |
| Pricing model | Tiered plans | Custom quote |
| Free options | Free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2018 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Dublin, Ireland | Berlin, Germany |