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Comm100 vs HelpCrunch

Vendor decision canvas

Evidence sheet
Vendor 1
Comm100 logo
Comm100Live Chat

Omnichannel customer engagement platform with live chat, ticketing, bots, and social media management for regulated industries.

$29+ / agent / monthPriceNo reviewsRating2009Founded
Vendor 2
HelpCrunch logo
HelpCrunchLive Chat

Customer communication platform combining live chat, email, and knowledge base.

$15+ / seat / monthPriceNo reviewsRating2016Founded
Carry this decision forward

Comm100 + HelpCrunch can move into a shared evaluation.

Evidence sheet

2-vendor view
Vendor evidence comparison for Comm100, HelpCrunch
Vendor 1
Comm100 logo
Comm100
Live Chat

Support That's Simply Better, for Everyone.

Vendor 2
HelpCrunch logo
HelpCrunch
Live Chat

Customer service software that covers all your business needs

Overview
CategoryLive ChatLive Chat
What it isOmnichannel customer engagement platform with live chat, ticketing, bots, and social media management for regulated industries.Customer communication platform combining live chat, email, and knowledge base.
Pricing
Price$29+ / agent / month$15+ / seat / month
Pricing modelTiered plansPer seat
Free optionsFree trialNo free plan, Free trial
Company
Founded20092016
Team size51-200 employees11-50 employees
HeadquartersVancouver, CanadaKyiv, Ukraine

Where these sit in Live Chat

  • Comm100$29 / month
  • HelpCrunch$15 / month
  • Live Chat median$39 / month

Typical monthly range: $23$99 per seat. 28% are priced on request.

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