Chatwork vs Freshchat
ChatworkLive Chat
FreshchatLive Chat
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Chatwork | Freshchat | |
|---|---|---|
| Overview | ||
| Tagline | Not available | Modern messaging for customer engagement. |
| Description | Business chat tool popular in Japan with group messaging, task management, file sharing, and video calling for teams. | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. |
| Category | Live Chat | Live Chat |
| Company | ||
| Founded | 2011 | 2010 |
| Team size | 201-500 employees | 5,001-10,000 employees |
| Headquarters | Tokyo, Japan | San Mateo, California |
| Featured clients | Not available | PhonePe, MakeMyTrip, Klarna |