Centrical vs Talkdesk
CentricalWorkforce Engagement Management
CustomPublished price
TalkdeskContact Center as a Service
Centrical Workforce Engagement Management Performance Intelligence OS for the Frontline | Talkdesk Contact Center as a Service AI-powered contact center platform. | |
|---|---|---|
| Overview | ||
| Category | Workforce Engagement Management | Contact Center as a Service |
| What it is | Employee performance platform using AI coaching and gamification for frontline contact center and retail workers. | Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions. |
| Pricing | ||
| Published price | Custom No current authoritative numeric price was found on the vendor’s public site. Pricing is treated as custom and buyers should contact Centrical for a quote based on scope, usage, d… | Digital Essentials: $85/user/month Leader Essentials: $105/user/month Elite: $165/user/month |
| Pricing model | Custom quote | Per seat |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2013 | 2011 |
| Team size | 201-500 employees | 1001-5000 employees |
| Headquarters | New York, NY | San Francisco, California |
| Featured clients | Not available | IBM, Trivago, Acxiom |