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Broadvoice vs Zendesk

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BroadvoiceUnified Communications as a Service
ZendeskHelp & Customer Support
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Unified Communications as a Service

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Unified Communications as a Service

Overview
Focus
Unified Communications as a Service
Help & Customer Support
Product
Cloud unified communications platform for SMBs with contact center
Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences.
Headquarters
Los Angeles, California
San Francisco, California
Company size
201-500 employees
5,001-10,000 employees
Founded
2005
2007
Pricing details
Free options
Free plan, Free trial
Source updated
Oct 29, 2026
Oct 29, 2026

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Unified Communications as a Service