BoldDesk vs Hiver
BoldDeskHelp Desk & Ticketing
$99/monthPublished price
HiverHelp Desk & Ticketing
BoldDesk Help Desk & Ticketing AI-First Customer Support. Simple, Transparent Pricing. | Hiver Help Desk & Ticketing The simplest helpdesk for teams on Google Workspace. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions. | Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking. |
| Pricing | ||
| Published price | $99/month BoldDesk lists paid team bundles starting at $99/month billed yearly, shown as $1,188/year, with higher tiers for larger teams. The page also advertises a 15-day free trial. | Free: $0 - Basic shared inbox Lite: $19/user/month Growth: $29/user/month Pro: $49/user/month |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2022 | 2011 |
| Team size | 501-1000 employees | 201-500 employees |
| Headquarters | Morrisville, NC | Bangalore, India |
| Featured clients | Not available | Flexport, Vacasa, Oxford |
Where these sit in Help Desk & Ticketing
- BoldDesk$1,188
- Hiver$228
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request.
See the whole Help Desk & Ticketing market