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BoldDesk vs Hiver

People
BoldDeskHelp Desk & Ticketing
HiverHelp Desk & Ticketing
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PriceHelp Desk & Ticketing median $25
Published entry price
$99per month

Help Desk & Ticketing

Annual estimate10 people, entry price
$1,188
Flat rate
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Help Desk & Ticketing

Overview
Focus
Help Desk & Ticketing
Help Desk & Ticketing
Product
AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions.
Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking.
Headquarters
Morrisville, North Carolina
Bangalore, India
Company size
501-1,000 employees
201-500 employees
Founded
2022
2011
Pricing details
Plan
Published entry price
Published rate
$99 / month
Billable seats
Flat rate
Free options
Free trial
Free plan, Free trial
Pricing source
Source updated
Oct 29, 2026
Nov 2, 2026

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Help Desk & Ticketing