Black Duck vs eGain
Black DuckSoftware Composition Analysis
CustomPublished price
eGainAI Knowledge Management
From $25 / moPublished price
Black Duck Software Composition Analysis Open source security and compliance. | eGain AI Knowledge Management The #1 knowledge-powered customer engagement platform for enterprise and government | |
|---|---|---|
| Overview | ||
| Category | Software Composition Analysis | AI Knowledge Management |
| What it is | Black Duck provides software composition analysis that helps organizations manage security, quality, and license compliance risks from open-source and third-party code. | Knowledge hub and AI-powered customer engagement platform for contact centers and self-service. |
| Pricing | ||
| Published price | Custom No public list price; quote-only, and AWS Marketplace listings are private-offer. Black Duck (formerly Synopsys' app-security business) SCA is sold by contract. Procurement benchm… | From $25 / mo eGain offers per-resolution or per-user commercial models, but publishes no numeric rate. Pricing is tailored to the selected knowledge, conversational AI, analytics, and contact-… |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2002 | 1997 |
| Team size | 1001-5000 employees | 1001-5000 employees |
| Headquarters | Burlington, Massachusetts | Sunnyvale, CA |
| Featured clients | BMW, Siemens, Bosch | Not available |