Balto vs Voiso
BaltoSpeech Analytics
CustomPublished price
VoisoContact Center as a Service
Starts at $49/user/moPublished price
Balto Speech Analytics Real-time speech analytics and guidance. | Voiso Contact Center as a Service Every interaction, a human connection. | |
|---|---|---|
| Overview | ||
| Category | Speech Analytics | Contact Center as a Service |
| What it is | Balto provides real-time speech analytics with AI that listens to contact center conversations, offering dynamic prompts, automatic QA scoring, and in-the-moment coaching. | Cloud contact center with AI dialer, omnichannel routing, speech analytics, and workforce management for sales teams. |
| Pricing | ||
| Published price | Custom No vendor-published pricing; Balto quotes per agent based on tier and scale, typically arranged after a pilot/POC. Third-party estimates cite roughly $50-$150+ per agent per month… | Starts at $49/user/mo |
| Pricing model | Custom quote | Per seat |
| Free options | No free plan · No free trial | Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2019 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | St. Louis, Missouri | Dubai, UAE |