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Balto vs Connectel

People
BaltoSpeech Analytics
ConnectelContact Center as a Service
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Price
Published entry price
$45+per month

Speech Analytics

Annual estimate10 people, entry price
$540+
Flat rate
Offer
No offer right now
No offer right now
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Speech Analytics

Overview
Focus
Speech Analytics
Contact Center as a Service
Product
Balto provides real-time speech analytics with AI that listens to contact center conversations, offering dynamic prompts, automatic QA scoring, and in-the-moment coaching.
Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.
Headquarters
St. Louis, Missouri
Gothenburg, Sweden
Company size
201-500 employees
51-200 employees
Founded
2017
2014
Pricing details
Plan
Published entry price
Published rate
$45+ / month
Billable seats
Flat rate
Free options
Free plan, Free trial
Pricing source
Source updated
Oct 29, 2026
Nov 1, 2026

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Speech Analytics