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IT Service Management
Overview
Focus
IT Service Management
ITSM Process Automation
Product
IT service management platform combining ITSM, CMDB, and self-service capabilities for enterprise service delivery and automation.
AI-driven IT service management platform using predictive intelligence and automation to improve service delivery and reduce resolution times.
Headquarters
Greenock, United Kingdom
Palo Alto, California
Company size
51-200 employees
1,001-5,000 employees
Founded
1988
2017
Pricing details
Source updated
Oct 29, 2026
Nov 1, 2026