Acquire vs Groove
AcquireCustomer Support
CustomPublished price
GrooveCustomer Support
Starts at $16/user/moPublished price
Acquire Customer Support All-in-one customer support | Groove Customer Support Turn support into a revenue engine | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Customer Support |
| What it is | Customer engagement platform with co-browsing, video chat, and messaging for enterprise teams. | Customer support platform for small businesses with shared inbox, knowledge base, and reporting. |
| Pricing | ||
| Published price | Custom Quote-only; public per-seat pricing no longer listed. Acquire (acquire.io) is a still-operating customer-support platform (co-browse, live chat, voice/video, email) serving enterp… | Starts at $16/user/mo |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · Free trial | Free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2011 |
| Team size | 51-200 employees | 11-50 employees |
| Headquarters | San Francisco, CA | Providence, RI |
Where these sit in Customer Support
- Groove$192
- Customer Support median$300
Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request. Acquire states a range rather than a single yearly figure, so it is not marked here.
See the whole Customer Support market