Future of SoftwareStart Survey

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Ask A Human vs Freshdesk AI

People
Ask A HumanAgent Assist
Freshdesk AIAI Customer Service Agents
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Price
Published entry price
$79+per agent / month

Agent Assist

Annual estimate10 people, entry price
$9,480+
10 people
Offer
No offer right now
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Agent Assist

Overview
Focus
Agent Assist
AI Customer Service Agents
Product
A private pager for your AI agent loops
Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.
Headquarters
San Mateo, California
Company size
5001-10000 employees
Founded
2010
Pricing details
Plan
Published entry price
Published rate
$79+ / agent / month
Billable seats
10
Free options
Free plan
Free plan, Free trial
Pricing source
Source updated
Oct 29, 2026
Oct 29, 2026

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Agent Assist