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8x8 vs Dialpad

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8x8Unified Communications
DialpadCommunication & Collab
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Unified Communications

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Unified Communications

Overview
Focus
Unified Communications
Communication & Collab
Product
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.
Dialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center, and sales coaching solutions. Its AI features include real-time transcription, sentiment analysis, and automated call summaries on every plan.
Headquarters
Campbell, California
San Francisco, California
Company size
1,001-5,000 employees
1,001-5,000 employees
Founded
1987
2011
Pricing details
Free options
Free trial
Source updated
Oct 29, 2026
Oct 29, 2026

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Unified Communications