“Accelerate your growth with AI customer service.”

Tidio is an all-in-one customer service platform that helps businesses provide top-tier support to their customers. Using live chat, automated messages, AI chatbots, and customizable chat widgets, Tidio works to enhance customer support, boost sales, and help convert leads. The platform's conversational AI chatbot, Lyro, can answer up to 70% of customer inquiries without any need for human intervention.

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Key Features

• Lyro AI Chatbot: Automatically answer common questions with human-like language and perform recurring tasks using AI. 
• Live Chat: Engage with customers in real-time and answer questions through a lightweight live chat widget. 
• AI-Powered Help Desk: Access all customer service tools in a single dashboard, ensuring nothing goes unnoticed. Handle conversations, manage tickets, and resolve issues fast. 
• Flows: Boost your lead generation and sales funnels with no-code automation paths that trigger at crucial moments in the customer journey.
• Multilingual Support: Adapt the chat widget to different languages according to the user's browser settings, so international customers get a localized experience.
• Analytics: Monitor the performance of your team, AI Chatbot, and Flows with comprehensive analytics. 

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Who’s It For? 

Tidio is an ideal choice if you’re a small business, startup, or service-based company and are looking for an affordable and easy-to-use customer service platform. It is designed to be user-friendly without any need for coding, enabling you to implement a chatbot with AI features in a matter of minutes.