Cubbie Points
VertexOne
Utilities CIS
Utility customer information and engagement platform for water and energy utilities with billing, CIS, and workforce management.
Customer Experience PlatformsUtility Billing
Alternatives to WaterSmart
- 1Customer Self-Service Portals
- 2Customer Analytics
Bidgely
AI for Energy
AI-based energy analytics platform for utilities that disaggregates household energy usage to personalize customer engagement.
Appliance level load disaggregation from smart meter dataGenerative AI for natural language energy queriesAgentic AI for automated customer engagement workflows - 3Customer Self-Service Portals
Yonyx
Customer Self-Service Portals
Interactive decision tree software for customer service and self-service guides.
Free trialGDPRHIPAAPer seatKnowledge Base SoftwareCustomer SupportPrice$25+ / user / month
- 4Customer Self-Service Portals
Uplight
Customer Experience Platforms
Customer energy experience platform for utilities helping drive demand flexibility and decarbonization.
Personalized customer energy portalsTime of use rate optimization and enrollmentDemand response and virtual power plant management - 5Customer Analytics
Como
Customer Experience Platforms
Customer engagement and loyalty platform for restaurants and retail with mobile app, marketing, and analytics tools.
Customer AnalyticsLoyalty Program Software - 6Customer Self-Service Portals
InvoiceCloud
Billing & Payments
EngageSmart electronic bill presentment and payment platform for utilities and government.
PCI DSSPayment Processing PlatformsUtility Billing - 7Customer Self-Service Portals
Brainfish
AI Customer Service Agents
AI-powered self-service platform that integrates with WhatsApp and other channels to provide instant, contextual customer support answers.
SOC 2ISO 27001GDPRTiered plansCustomer Self-Service PortalsCustomer Onboarding - 8Customer Self-Service Portals
MetaDialog
Help & Customer Support
Conversational AI platform for enterprise customer service with hybrid LLM and symbolic AI engine.
Free trialGDPRUsage-basedCustomer Experience PlatformsCustomer Success PlatformsPrice$29+ / month
Starting price: at the category median. - 9Customer Analytics
GoSquared
Real-Time Analytics
Real-time web analytics and customer engagement platform providing live visitor tracking, user profiles, and engagement automation.
Free trialGDPRTiered plansCustomer AnalyticsLive ChatPrice$12.07 / month
- 10Customer Self-Service Portals
CartonCloud
Logistics and Transportation Management
Cloud-based TMS and WMS for 3PLs and transport companies with rate cards, invoicing, and customer portal.
Tiered plansCPQ SoftwareBilling & InvoicingPrice$599+ / month
