Future of SoftwareStart Survey

Alternatives to Provide Support

Research overview

10 alternatives

  1. 1Omnichannel customer support and live chat

    Comm100

    Live Chat

    Comm100 provides comprehensive omnichannel support including live chat, ticketing, voice, and AI agents for enterprise customers. Provide Support focuses on website live chat simplicity. Comm100 serves larger organizations while Provide Support targets SMBs and e-commerce.

    Free trialTiered plansOmnichannel SupportChatbot

    Price$29+ / agent / month

    Starting price: below the category median.

    Vendor sources: providesupport.com [1]comm100.com [2]

    Last verified
  2. 2Customer Support, Live Chat

    Tawk.to

    Live Chat

    Tawk.to is a free live chat application for websites providing real-time messaging, ticketing, and a knowledge base at no cost.

    Free planKnowledge Base SoftwareAPI Developer Tools

    Price$29+ / month

    Starting price: below the category median.
  3. 3Customer Support, Live Chat

    Smartsupp

    Live Chat

    Live chat and chatbot platform with visitor recording that helps e-commerce businesses understand and convert website visitors.

    Free planFree trialTiered plansConversational AICustomer Support

    Price$19.50+ / month

    Starting price: below the category median.
  4. 4Customer Support, Live Chat

    Olark

    Customer Support

    Simple live chat software for website customer support, sales, and lead generation across any industry.

    Free planFree trialTiered plansLive ChatSales Engagement

    Price$29+ / user / month

    Starting price: above the category median.
  5. 5Customer Support, Live Chat

    LiveChat

    Live Chat

    Live chat software for ecommerce and B2B websites with AI assistant and 200+ integrations to help close sales.

    Omnichannel messagingWorkflow automationChat and ticket history

    Price$20+ / user / month

    Starting price: below the category median.
  6. 6Customer Support, Live Chat

    WhosOn

    Customer Support

    AI-powered live chat platform for enterprises with customer engagement analytics.

    Free trialTiered plansLive ChatRemote Desktop

    Price$65 / license / month

    Price position: above the category median.
  7. 7Customer Support, Live Chat

    Language IO

    Customer Support

    Language I/O enables multilingual customer support by integrating real-time AI translation capabilities into existing support platforms like Salesforce and Zendesk.

    ISO 27001HIPAAGDPRCCPAPCI DSSSOC 2
  8. 8Customer Support

    Klutch

    Knowledge Management

    Team wiki with shortcuts, canned responses, and knowledge sharing for support and sales teams.

    Free planFree trialTiered plansInternal Wiki PlatformsCustomer Support
  9. 9Customer Support, Live Chat

    Botmaker

    Conversational AI

    Conversational platform for WhatsApp Business, Instagram, and web chat with live agent support and chatbot automation.

    Free planFree trialSOC 2Tiered plansLive ChatAI Customer Service Agents

    Price$149+ / month

    Starting price: above the category median.
  10. 10Customer Support

    Re:amaze

    Customer Experience Platforms

    Customer messaging and helpdesk platform for ecommerce with shared inbox, live chat, and chatbots.

    Free planFree trialPer seatCustomer SupportCustomer Communication

    Price$29+ / user / month

    Starting price: below the category median.