Unbabel
AI Translation
Unbabel combines AI translation with human editing to provide enterprise-quality multilingual customer support and content at scale.
ISO 27001GDPRCCPALocalization & TranslationCustomer Support
Alternatives to Language IO
- 1Customer Support, AI Translation
- 2Customer Support, Live Chat
Twig AI
Customer Support
AI customer support agent for SaaS companies that auto-resolves issues from docs, code, and support history.
Multi channel communication supportMissed call recovery and text backPrice$49+ / month
Starting price: above the category median. - 3Customer Support
Supportman
Customer Support
Slack-based customer support tool for teams using Slack to communicate with customers.
Real time csat and dsat routing to slackAI powered conversation evaluation and scoringWeekly team and agent performance reportsPrice$29+ / user / month
Starting price: above the category median. - 4Customer Support, Help Desk
Groove
Customer Support
Customer support platform for small businesses with shared inbox, knowledge base, and reporting.
AI powered ticket investigation and resolutionKnowledge base integrationWorkflow automationPrice$16+ / user / month
Starting price: below the category median. - 5Customer Support, Live Chat
Olark
Customer Support
Simple live chat software for website customer support, sales, and lead generation across any industry.
Free planFree trialTiered plansLive ChatSales EngagementPrice$29+ / user / month
Starting price: above the category median. - 6Customer Support, Live Chat
Provide Support
Customer Support
Live chat solution for websites with real-time visitor monitoring, canned responses, file sharing, and operator monitoring.
Chat transcripts and offline messagingPre chat surveys and custom fieldsPrice$15+ / agent / month
Starting price: below the category median. - 7Customer Support, Live Chat
Avochato
Customer Support
Business texting app for sales and support teams with shared inbox, automations, and Salesforce integration.
SMS and mms messagingUnified inbox managementPhone call managementPrice$85+ / month
Starting price: above the category median. - 8Customer Support
ResolveAI
AI Chatbot Builders
AI-powered customer support chatbot builder with instant setup from existing docs.
Custom data trainingMulti channel integrationMultilingual supportPrice$19+ / month
Starting price: below the category median. - 9Customer Support
Kapture CX
Customer Support
AI-powered customer experience platform with omnichannel ticketing, self-service, and agent assist for enterprise support.
Omnichannel SupportHelp Desk for ITPrice$30+ / user / month
Starting price: above the category median. - 10Customer Support
Textline
Customer Support
Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams.
Free planFree trialSOC 2HIPAACCPATiered plansPrice$20+ / user / month
Starting price: below the category median.
