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Unbabel combines AI translation with human editing to provide enterprise-quality multilingual customer support and content at scale.

Pricing

Custom quote

Founded

2013

Team size

201-500 employees

Headquarters

Lisbon, Portugal

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At a glance

Pricing model

Custom quote

Integrates with

SalesforceZendeskIntercom

Security

ISO 27001GDPRCCPA

About Unbabel

Unbabel is an AI-powered language-operations platform that combines machine translation with human-in-the-loop editing to localize customer support, content, and communications at scale. Enterprises use it to translate tickets, chat, and knowledge bases across many languages with quality controls and analytics. It targets global support and CX teams needing fast, quality-graded translation.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

ISO 27001GDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections