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Whatfix is a digital adoption platform that provides in-app guidance, self-help widgets, and analytics to improve user onboarding and software adoption across enterprise applications.
Pricing
Custom quote
Founded
2014
Team size
501-1,000 employees
Headquarters
San Jose, California
Preview from whatfix.com
At a glance
Pricing model
Custom quote
Try before you buy
Free trial
About Whatfix
Whatfix is a digital adoption platform (DAP) that overlays in-app guidance on top of enterprise applications to improve user onboarding, feature adoption, and change management. The platform works with any web-based application without requiring source code access.
Smart Tips, Flows, and Task Lists guide users through complex processes step by step within the application context. Self Help provides an embedded search widget that surfaces help articles, videos, and walkthroughs based on the user's current context.
Analytics tracks user engagement with applications, identifying where users struggle, which features are underutilized, and where training investment should be focused. Guidance Analytics measures the effectiveness of in-app content.
The platform supports enterprise applications including Salesforce, Workday, SAP, ServiceNow, and custom web applications. Multi-language support enables global rollouts.
Procurement & Fit
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Pricing
Commercial model
Pricing model: Custom quote
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
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Fit
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Buyer Fit & Positioning
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