Trust
Security & compliance
ISO 27001
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Intelligent patient communications hub consolidating phone, text, chat, and email interactions into a unified healthcare platform.
Pricing
Custom quote
Founded
2015
Team size
51-200 employees
Headquarters
Santa Barbara, CA
Preview from wellapp.com
At a glance
Pricing model
Custom quote
Security
ISO 27001
About Well Health
WELL Health (now branded Artera) is a patient communication platform for health systems and hospitals. It consolidates two-way, multilingual patient messaging (SMS, voice, email, chat) into a single thread across a patient's preferred channel without requiring an app or portal login, using AI agents to handle scheduling, reminders, and outreach. It targets healthcare providers looking to streamline patient engagement and reduce no-shows.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Well Health
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