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Healthcare communication and telehealth platform combining secure messaging, video visits, and electronic fax for practices.

Pricing

From $49 / seat / mo

Founded

2009

Team size

201-500 employees

Headquarters

Dublin, OH

At a glance

Best for

Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Usage-based

Security

HIPAA

About Updox

Updox is a cloud-based healthcare communication and patient-engagement platform for medical practices, pharmacies, and health organizations. It combines secure/HIPAA-compliant messaging, electronic fax, telehealth video visits, a patient portal, and automated appointment reminders to streamline clinical workflows. It targets small to mid-sized practices looking to consolidate patient communication tools.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

HIPAA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Usage-based

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections