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Customer feedback analytics platform using AI to extract insights from reviews and tickets.

Pricing

Custom quote

Founded

2021

Team size

11-50 employees

Headquarters

Seattle, WA

Product Preview

Unwrap.ai preview

Preview from unwrap.ai

At a glance

Best for

Product Managers, VP Customer Success

Pricing model

Custom quote

Try before you buy

Security

SOC 2GDPRHIPAA

About Unwrap.ai

Unwrap.ai is an AI-powered customer intelligence and voice-of-customer platform that ingests feedback from sources like support tickets, reviews, and surveys, then automatically extracts patterns, trends, and emerging issues without requiring a manually maintained taxonomy. It surfaces actionable insights so product and CX teams can prioritize fixes and improvements. It is aimed at product, support, and customer-experience teams.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2GDPRHIPAA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections