Customer support platform for B2B companies running support in Slack and Teams
Pricing
$50-$500/month
Founded
2022
Team size
1-10 employees
Headquarters
New York, NY
Product Preview
Preview from unthread.io
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Tiered plans
Try before you buy
Security
SOC 2GDPRHIPAA
About Unthread
Customer support platform for B2B companies running support in Slack and Teams
What AI Customer Service Agents costs
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
SOC 2GDPRHIPAA
SLA uptime target: 99.9%
Security review turnaround: Not specified
DPA available: Not specified
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

