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TwilioVerified

Seat and usage sync available

Twilio is a cloud communications platform that provides APIs for SMS, voice, video, email, and WhatsApp messaging. It enables developers to embed communication capabilities into applications and powers the customer engagement infrastructure for over 300,000 businesses.

Pricing

From $0.0079 / message

Founded

2008

Team size

5,001-10,000 employees

Headquarters

San Francisco, California

Product Preview

Twilio preview

Preview from twilio.com

At a glance

Pricing model

Usage-based

Try before you buy

Integrates with

SMSWhatsAppRCSVoiceSIP Trunking+5

About Twilio

Twilio is the leading cloud communications platform, providing programmable APIs that enable businesses to embed messaging, voice, video, and email capabilities directly into their applications. Over 300,000 businesses use Twilio to build customized communication experiences for their customers.

The platform's core products include Programmable Messaging (SMS, MMS, WhatsApp), Programmable Voice, Video, and SendGrid for email delivery. These APIs are designed for developers, with clean interfaces, comprehensive documentation, and SDKs for every major programming language.

Twilio Flex is the company's cloud contact center platform that provides fully programmable customer engagement solutions. It supports omnichannel routing across voice, chat, SMS, and social channels with per-hour or per-user pricing models. Flex enables businesses to build completely custom contact center experiences.

Additional products include Verify for user authentication, Segment for customer data management, and Studio for visual workflow building. Twilio's pay-as-you-go pricing model means businesses only pay for what they use, with no upfront costs or long-term contracts required. Enterprise customers can access volume discounts and dedicated support through custom agreements.

Sync Twilio with Cubbie

Cubbie connects straight to the Twilio admin API, so your seats, usage, and plan stay current without anyone updating a spreadsheet. That is what turns renewals and unused licenses into something you can act on.

MembersMonthly usage spendPlan tier

Connecting takes about a minute. Paste a read-only key from your Twilio admin settings. Cubbie never writes to your account.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Usage-based

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections