Twilio is a cloud communications platform that provides APIs for SMS, voice, video, email, and WhatsApp messaging. It enables developers to embed communication capabilities into applications and powers the customer engagement infrastructure for over 300,000 businesses.
Pricing
custom
Status
Vetted
Active Offers
1
Current Deals
Twilio Special Offer
Free trial credits; pay-as-you-go with no contracts; 5,000 free Flex hours
Custom pricing
About Twilio
Twilio is the leading cloud communications platform, providing programmable APIs that enable businesses to embed messaging, voice, video, and email capabilities directly into their applications. Over 300,000 businesses use Twilio to build customized communication experiences for their customers.
The platform's core products include Programmable Messaging (SMS, MMS, WhatsApp), Programmable Voice, Video, and SendGrid for email delivery. These APIs are designed for developers, with clean interfaces, comprehensive documentation, and SDKs for every major programming language.
Twilio Flex is the company's cloud contact center platform that provides fully programmable customer engagement solutions. It supports omnichannel routing across voice, chat, SMS, and social channels with per-hour or per-user pricing models. Flex enables businesses to build completely custom contact center experiences.
Additional products include Verify for user authentication, Segment for customer data management, and Studio for visual workflow building. Twilio's pay-as-you-go pricing model means businesses only pay for what they use, with no upfront costs or long-term contracts required. Enterprise customers can access volume discounts and dedicated support through custom agreements.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Stack Design
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