Trust
Security & compliance
PCI DSSGDPR
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Customer communication platform unifying WhatsApp, email, live chat, and social media into one team inbox with automation and bot capabilities.
Pricing
$323/month billed annually
Founded
2017
Team size
51-200 employees
Headquarters
Utrecht, Netherlands
Preview from trengo.com
At a glance
Best for
Customer Success Managers, Customer Support Teams
Pricing model
Tiered plans
Try before you buy
Free trial
Integrates with
WhatsApp Business APIEmailInstagramFacebookLive chat+5
Security
PCI DSSGDPR
About Trengo
Trengo is an omnichannel customer engagement platform combining WhatsApp, email, web chat, social, voice, AI agents and automation in a shared inbox. Its pricing page publishes tiered package pricing. Boost is shown at EUR 299 per month with annual billing, or EUR 349 per month on monthly billing, and includes 10 users and a conversation allowance. Pro is shown at EUR 499 per month with annual billing, or EUR 599 per month on monthly billing, and includes 20 users with a larger conversation allowance. Enterprise is custom for tailored users, conversation volumes, integrations, advanced security and dedicated support. The site also presents try-for-free and demo calls to action.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Trengo
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