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Omnichannel patient engagement platform delivering automated appointment reminders, health campaigns, and recall messages via multiple channels.

Pricing

Custom quote

Founded

1993

Team size

201-500 employees

Headquarters

Mobile, AL

At a glance

Best for

Healthcare Providers

Pricing model

Custom quote

Integrates with

Epic

Security

HIPAA

About TeleVox

TeleVox is a digital patient-engagement platform used across healthcare and pharmaceutical organizations for more than 30 years. It orchestrates omnichannel, multilingual outreach across voice, SMS, RCS, email, and chat, using AI-enabled automated workflows for scheduling, reminders, intake, referrals, and follow-up. The platform is designed to reduce missed appointments and shorten scheduling time while keeping messaging compliant.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

HIPAA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections